TransportME Terms and Conditions

Terms and Conditions

This agreement is made and entered into this ____ day of _______, 20 ___ by and between TransportME LLC, located at 5014 W Round Prairie Ave, Williston, ND 58801, and __________________ , an individual residing at ___________________, in consideration of TransportME arranging transportation on my behalf for my child/children to be conveyed to and/or from school by means of a bus transport system provided by TransportME Bus Services.

Transportation shall be provided in accordance with the following terms and conditions:

1. Parents are responsible for reading and letting their child know the bus rules, terms and conditions of bus service.
2. The cost of any damage to our property caused by a rider is the responsibility of the Parent/Guardian.
3. No food or beverages on the bus except water unless required due to medical condition. $20 cleaning fee will be applied to your next bill for each time your child is caught eating on the bus.
4. No-show babysitter / Caretaker: All parents are responsible for having supervision for the children at the drop-off location or suitable ability to enter the residence at the time of drop-off. In the event that the babysitter/caretaker is not at the drop-off location or the child has no ability to enter the residence a fee of $10.00 will be added to your following month’s invoice for a second drop off.
5. Our cost-effective rates are based on group transportation (not taxi or limo fares).
6. We will do our utmost to provide reasonable drive times, but our buses are remarkably busy during the hours of 630AM-8: 30 AM & 2:00PM-6: 00 PM. Drive times may change, depending on your location.
7. Our rate per month is $150.00 per child. This is a monthly fee and will stay the same regardless of how many days of school there are in a month or if your child only utilizes the bus on certain days or times of days. We have limited capacity, and this saves your child(ren)’s spot(s) on the bus.
8. All fees are prepaid and non-refundable. All billings are done electronically (3% charge will apply to all bills paid electronically). You will receive an electronic invoice via email. Full prepayment must be made by the due date established on the invoice in order to provide service. All prepaid transportation is nonrefundable. Kindly note that you will be charged a late fee of $5.00 each day until the day invoice has been paid. (This fee is for each child, not each bill)
9. TransportME does not provide refunds or credit for absences, cancellations, holidays, school breaks, sick days, expulsions or suspensions.
10. Pick up/drop off time estimates are +/- 15 minutes of scheduled time(s), based on traffic flow and weather conditions they are subject to change. Other unpredictable factors (bad traffic, accidents, children that are late etc.) may also cause delays on occasion.
11. TransportME requires direct contact in the form of email, text or call to change the drop off location of your child at least 4 hours before your child boards the bus. Changes requested in less than this amount of time cannot be guaranteed. We will not accept change of drop off location from the student directly. Regardless of what the student says, if we have not gotten communication from you, they will be dropped off at the address you have previously provided.
12. Any time that your child will not require transportation as scheduled, notification must be made to TransportME office no less than four (4) hours prior to the scheduled pick-up time to avoid delays in our schedule due to waiting for the student to come.
13. Parents/Caregiver/Legal guardian must email info@tranxportme.com or leave a voicemail or text at (701) 609- 4878 24 hours a day, 365 days a year. For each failure to provide this notification there will be a $10.00 service charge on the following month’s invoice.
14. If for some reason, TransportME fails to pick up your child due to an unplanned or emergency, you will be credited with that absence on your next statement.
15. If your child rides with TransportME more times than this agreement specified, you will be billed for the additional trips at the applicable rates.
    All pickup and drop off times are estimates and subject to vary as our schedule changes.
16. Students may occasionally be moved from one bus to another to accommodate changes in pick up areas.
17. Please have the rider ready and waiting outside for our bus to ensure ontime arrival at school/activity.
18. Due to consideration for all our customers, maximum wait time at each stop is two (2) minutes.
19. If a child is not at the agreed pick-up location, we will wait the 2 minutes and the vehicle will depart at the driver’s discretion.
20. For accident or illness there will be no charge for the first incident as we understand things can happen with the children. Any further incidents however will incur $10 cleaning fee.
21. TransportME is not liable for any lost or stolen items on our buses. We will do our best to find and return the lost items if we can find them, but we cannot guarantee that all items will be found. What your child brings with them is at your discretion.
22. TransportME is not liable for the health, safety or welfare of your child once your child is dropped off at the agreed destination.
23. Your request will ONLY be processed and a child’s place on the relevant bus allocated if this agreement is duly completed, signed and returned.
24. Upon acceptance of this agreement, TransportME agrees to provide transportation to and/or from the designated locations and dates of service.
25. TransportME reserves the right to cancel this agreement without notice at any time due to disciplinary problems with a child while riding our vehicles.
26. No Guest Riders allowed on the bus due to liability purposes. We cannot transport any student not registered by their parent for our services. Anyone other than our registered and prepaid riders will be denied entry to the bus. Anyone who sneaks in guest rider on the bus, will incur a fee of $50 for each guest rider.

1. Upon acceptance of this contract, TransportME agrees to provide transportation to and/or from the designated locations and dates of service. Transportation shall be provided in accordance with the rules and regulations applicable in Williams County and the State of North Dakota. Though we will always strive for on-time performance, due to weather and heavy traffic conditions,
2. please note pick up/drop off time estimates are +/- 15 minutes of scheduled time(s), based on traffic flow and weather conditions they are subject to change. Other unpredictable factors (bad traffic, accidents, children that are late etc.) may also cause delays on occasion.
3. Any time that your child will not require transportation as scheduled, notification must be made to TransportME office no less than four (4) hours prior to the scheduled pick-up time. Parents/Caregiver/Legal guardian must e-mail info@tranxportme.com or leave a message on the answering machine at (701) 609-4878 24 hours a day, 365 days a year. For each failure to provide this notification there will be a $10.00 service charge on the following month’s invoice.
   TransportME does not provide refunds or credit for absences, cancellations, holidays, school breaks, sick days, expulsions or suspensions. All fees are prepaid and non-refundable.
4. Our cost-effective rates are based on group transportation (not taxi or limo fares). We will do our utmost to provide reasonable drive times, but our buses are very busy during the hours of 630AM-8: 30 AM & 2:00PM-6: 00 PM and drive times may change, depending on your location. All pickup and drop off times are estimates and subject to vary as our schedule changes.
5. Due to consideration for all our customers, maximum wait time at each stop is three minutes. Please have rider ready and waiting outside for our bus to ensure on-time arrival at school/activity. If a child is not at the agreed pick up location, we will wait the 3 minutes and attempt to make contact if we are able. If we are unsuccessful, the vehicle will depart at the driver’s discretion.
6. If for some reason, TransportME fails to pick up your child due to an unplanned or emergency situation, you will be credited with that absence on your next statement. If we are unable to continue to provide transportation for any reason, you will receive notice 5-10 business days prior to any change being implemented.
7. If your child rides with TransportME more times than this agreement specified, you will be billed for the additional trips at the applicable rates.
8. TransportME reserves the right to cancel this agreement without notice at any time due to disciplinary problems with a child while riding our vehicles.
9. TransportME is not liable for the health, safety or welfare of your child once your child is dropped at the agreed destination.
10. The cost of any damage to our property caused by a rider is the responsibility of the Parent/ Guardian.
11. TransportME is not liable for any lost or stolen items on our buses. We will do our best to find and return the lost items if we can find them but we cannot guarantee that all items will be found. What your child brings with them is at your discretion.
12. TransportME requires direct contact in the form of email, text or call to change the drop off location of your child. We will not accept change of drop off location from the student directly. Regardless of what the student says, if we have not gotten communication from you they will be dropped off at the address you have provided.
13. Parents are responsible for reading and

PAYMENT TERMS AND SERVICE CHARGE PREPAYMENT REQUIRED: All billings are done either electronically or by mail. You will receive an electronic invoice via email. Full prepayment must be made by the due date established on the invoice in order to provide service. All prepaid transportation is nonrefundable.

RATES PER MONTH: $100.00 per child. This is a monthly fee and will stay the same regardless of how many days of school there are in a month.

LATE FEE: You will be charged a late fee of $5.00 each day until the day invoice has been paid.(This fee is for each child not each bill)

NO-SHOW BABYSITTER / CARETAKER: We want to make sure each child is dropped off safely. If your child is unable to be left at the specified drop-off location due to being locked out, an adult not being there upon arrival, unforeseen changes in your child’s extracurricular activities, etc., TransportME will contact the parent/guardian to get an alternative drop off location. There will be, however, a $25.00 surcharge if the driver needs to wait (wait time will be at the discretion of the driver to avoid delaying other riders), take the child on another ride, or do a “second drop off.” Parents please have a backup plan for these situations and discuss them with your child.

CLEAN-UP FEE:

For accident or illness there will be no charge for the first incident as we understand things can happen with children. Any further incidents will be a $10 cleaning fee.

There are to be no food or beverages per our bus rules. Eating on the bus will result in a $20 cleaning fee.